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Hello,

When i play a show on phoenix the red laser goas always on
i tought it was the lasers him self but when i disconnect the blanking signal the lasers goas off

if connect a other color to the same signal that laser have the same problem

All other signals don't have that problem

can anyone help me?

ansers in german are welcome

Hi,

on the Mainscreen of "Realtime" you find a little "Earthball" . Click on it and look at the Popup-Window. On the upper right Side you see the Outputs Red / Green / Blue / Intensity with event 2 Faders on their Bottom. The upper Fader is the Min Output Value, the lower one is the Max Output. Could it be that the Red Minimum isnt Zero ??

i have already done that, even if i set both faders to zero the laser don't go off.

the easylase board is only giving a off signal when a start the application.
after starting the first show it stay's on.

i have reinstalled the software 4 times even on other computers and the problem is the same on each computer.

Greets CyPleX

So if you scan a Picture with the Easylase Testsoftware everything is ok?
If it is, Hardware seemed to be OK , if the Red Output would be damaged your Laser also will be on if no Software is started.